Statement issued by the company (Announcement)<\/p>\n
CallTower<\/strong><\/u><\/a>, a global leader in cloud-based communications solutions, announces a strategic\u00a0investment by Court Square Capital Partners\u00a0(\u201cCourt Square\u201d)<\/strong>. This\u00a0investment\u00a0marks a significant milestone in\u00a0CallTower\u2019s\u00a0journey, enabling the company to accelerate its growth trajectory and expand its global footprint.<\/p>\n CallTower operates at the forefront\u00a0of an emerging class of managed service providers that enable cloud communications solutions in complex, multi-vendor,\u00a0multi-location\u00a0environments, specializing in\u00a0unified communications, collaboration, contact center, artificial intelligence (AI)\u00a0and customer experience (CX)<\/strong>.\u00a0\u00a0As a premier Global Cloud Managed Service Provider, CallTower delivers seamless integration of industry-leading platforms, including Microsoft Teams, Webex by Cisco, Zoom, Five9, and Genesys, tailored to meet the needs of mid-sized and enterprise customers.<\/p>\n In 2023, BV Investment Partners\u00a0(\u201cBV\u201d)<\/strong>\u00a0invested in CallTower to strengthen its communications partnerships with key vendors, broaden routes to market, and expand its solution set through the acquisition of\u00a0Inoria, to meet the diverse needs of its customers with tailored services.\u00a0\u00a0CallTower has expanded significantly under BV and aims to further expand its product offerings, geographic reach, and\u00a0expertise\u00a0with Court Square\u2019s investment. BV and\u00a0CallTower\u00a0management will\u00a0retain\u00a0a minority stake in the business.<\/p>\n Bret England,\u00a0President & Chief Executive Officer of CallTower, said,\u00a0\u201cThis transformative investment signals an exciting new chapter for CallTower and its customers, employees, and technology partners. With Court Square’s deep\u00a0expertise\u00a0and substantial resources, CallTower is well-positioned to expand its distribution channels, enhance its proprietary technology, and bring modern\u00a0communications\u00a0platforms to more\u00a0enterprise\u00a0organizations\u00a0on a global basis. As the communications landscape continues to evolve, this partnership\u00a0with Court Square\u00a0solidifies\u00a0CallTower\u2019s\u00a0leadership in advanced\u00a0Managed UC\u00a0and\u00a0CX Communications\u00a0with exceptional\u00a0Professional\u00a0Services\u00a0and\u00a0extraordinary\u00a0customer experience.\u00a0\u00a0CallTower\u2019s\u00a0experience with BV has been excellent and we look\u00a0forward\u00a0to\u00a0continuing\u00a0our\u00a0impressive results\u00a0with Court Square.\u201d<\/p>\n As businesses continue to adapt to hybrid and distributed workforces, the demand for best-of-breed\u00a0managed\u00a0communication platforms has never been higher. Court Square recognized CallTower’s unique position as a solution-agnostic provider that consistently delivers exceptional value to its\u00a0customers. Together,\u00a0CallTower and Court Square\u00a0plan to capitalize on the massive shift from legacy telephony\u00a0and contact center\u00a0systems and\u00a0accelerate\u00a0their\u00a0impressive\u00a0trajectory\u00a0with\u00a0organic and\u00a0inorganic growth strategies.<\/p>\n \u201cCallTower has set the standard for global cloud-based communications, excelling in complex, multi-vendor, and multi-location environments,\u201d said Christopher Bloise<\/strong>, President and Managing Partner at Court Square Capital Partners. \u201cWe look forward to building on this strong foundation by supporting\u00a0CallTower\u2019s\u00a0continued growth and innovation in the managed communications space.\u201d<\/p>\n Q Advisors served as exclusive financial\u00a0adviser\u00a0to CallTower.\u00a0\u00a0Bret England noted,\u00a0“This transaction is a testament to the value CallTower has created over the years, and Q Advisors was a critical part of that story. From\u00a0before our original\u00a0partnership with BV Investment Partners to this milestone\u00a0investment by\u00a0Court Square, Q Advisors brought unmatched knowledge of the managed communications landscape and an exceptional ability to position CallTower’s differentiated platform and articulate our growth opportunity.\u00a0\u00a0CallTower is\u00a0grateful to have had\u00a0Q Advisors\u00a0join us\u00a0in\u00a0our\u00a0journey.”<\/p>\n Ropes & Gray LLP<\/strong>\u00a0provided\u00a0outstanding\u00a0legal counsel\u00a0to CallTower.<\/p>\n CallTower is a global leader in enterprise-class cloud communication enablement, empowering businesses to connect and collaborate seamlessly since 2002. Offering advanced solutions like Microsoft Teams, Webex by Cisco\u00ae, Zoom Solutions, and AI-first contact center solutions, such as Genesys Cloud CX and Five9 Intelligent CX Platform.\u00a0\u00a0These solutions are delivered on a global basis with over 25 carriers and a proprietary integration platform, Connect, CallTower delivers reliable, tailored connectivity for enterprises worldwide. CallTower consistently delivers global connected best-of-breed communication and AI solutions as a managed service provider to transform business communications and customer experiences.<\/p>\n With a vision for innovation and a commitment to excellence, CallTower continues to advance cloud communications, driving success for businesses worldwide.<\/p>\n Court Square is a middle market private equity firm with over 40 years\u2019 experience in the industry. Since 1979, Court Square has completed over 245 platform investments and is focused on helping Founders, Families, and Manager-owners to develop their companies into leaders in their respective markets. Court Square invests in companies that have compelling growth potential in the industrial, business services, healthcare, and tech and telecom sectors. As of\u00a0December 31, 2025, Court Square has\u00a0$10.1 billion\u00a0of assets under management and is based in New York, N.Y.<\/p>\n Q Advisors was formed in 2001 with a single focus: to bring our clients best-in-class, independent advice by combining a level of commitment, operational understanding, and industry knowledge that is unmatched in the investment banking industry.<\/p>\n<\/div>\n AGENCIA EFE S.A.U.,S.M.E. shall not be liable for any information contained in this message and assumes no responsibility towards third parties in relation to its contents, being expressly exempt from any liability that the author may have in relation to the information in question. Agencia EFE reserves the right to distribute the press release on the news wire, or to publish it on EFE Comunica.<\/em><\/p>\n Statement issued by the company (Announcement) Pivotal Partnership Fuels Innovation and Expands CallTower\u2019s Global Leadership in Managed Cloud Communications CallTower, a global leader in cloud-based communications solutions, announces a strategic\u00a0investment […]<\/p>\n","protected":false},"author":198164071,"featured_media":48434,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[121851],"tags":[],"class_list":["post-217227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"\nAbout CallTower<\/u><\/a><\/h2>\n
About Court Square Capital Partners<\/u><\/a><\/h2>\n
About Q Advisors<\/u><\/a><\/h2>\n
Seanna Baumgartner, Vice President of Marketing\r\n\r\nCallTower, Inc.\r\n\r\n+1 617-936-7793 \r\n\r\nseanna@calltower.com<\/pre>\n
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