San Juan, May 26 (EFE).- As artificial intelligence (AI) tools continue to evolve at an accelerated pace, Herbert Lewy, Microsoft General Manager for Central America and the Caribbean, says that “the important thing is to reposition the human element” to maximize the opportunities presented by the technology.
Lewy, who was the keynote speaker at the forum organized this month by GFR Media and Agencia EFE in Puerto Rico, said that over the next six months to a year, people can expect “more evolution and greater acceleration” in AI.
“Therefore, I think the important thing is to reposition the human element, meaning what we are going to do in response to the opportunity for transformation,” the Microsoft executive told EFE.
In his view, this is where “critical aspects” emerge, such as cultural change and a shift in mindset, so that regardless of future technological revolutions, organizations can develop the ability to adapt and “maximize opportunities.”
Available tools and resources for education
Today, there are all kinds of tools and resources available on the Internet and from companies such as Microsoft to educate people at every organizational level so they can embrace the transformation driven by AI.
“What people need to do is organize themselves to ensure they have a well-structured process of evolution, so they can educate themselves on what exists today and prepare for what is coming,” Lewy added.
The Microsoft General Manager for Central America and the Caribbean stressed that the major opportunity at this moment is that “the limitation is never the technology,” since companies can always acquire “the latest and most advanced solutions available on the market.”
“The ones who can fall behind are human beings — individuals, professionals, and organizations,” Lewy added, recommending employee training in AI as “absolutely critical” to the process.
A sense of urgency
Asked whether companies that are not yet advanced in AI can still catch up, Lewy said they can, but urged them to “start now.”
“It is about bringing a sense of urgency to today. Understanding that we already have a range of tools and technologies that allow us to create real disruption,” he said.
Lewy advocated moving beyond experimentation models toward “a deeper, more radical redesign of complete business processes” to integrate this technology into decision-making.
“The important thing is to start because this involves a process of changing the way people think. I need to understand how to ask questions and how to maximize the impact of the results I can obtain from these technologies. Far beyond preparing myself personally to know everything, it is more about being prepared to ask everything,” he said.
In that regard, he explained that there will increasingly be “more possibilities of having autonomous agents capable of reasoning, perceiving their environment, and carrying out tasks, particularly repetitive ones.”
The integration of technology tools in government agencies, education, banking, healthcare innovation, and infrastructure was the focus of the forum “AI Revolution: An Opportunity for Businesses in Puerto Rico,” the third such event organized in Puerto Rico by GFR Media and Agencia EFE. EFE